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	<title>Chance Barnett &#187; Email Marketing</title>
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		<title>Lessons In Email Marketing</title>
		<link>http://www.chancebarnett.com/lessons-in-email-marketing/</link>
		<comments>http://www.chancebarnett.com/lessons-in-email-marketing/#comments</comments>
		<pubDate>Thu, 05 Feb 2009 02:23:54 +0000</pubDate>
		<dc:creator>Chance Barnett</dc:creator>
				<category><![CDATA[Copywriting]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Offer Testing]]></category>

		<guid isPermaLink="false">http://www.chancebarnett.com/?p=65</guid>
		<description><![CDATA[Dear Rand (and SEOMoz team), You asked me to reply and tell you WHY I wasn&#8217;t interested in your offer you emailed me. I’m going to answer you, and hopefully provide something valuable back about why I didn’t take you up on your offer (and perhaps why others won’t as well) Here’s what your offer [...]]]></description>
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<p style="text-align: left;">Dear Rand (and SEOMoz team),</p>
</p>
<p style="text-align: left;">You asked me to reply and tell you WHY I wasn&#8217;t interested in your offer you emailed me.</p>
<p style="text-align: left;">I’m going to answer you, and hopefully provide something valuable back about why I didn’t take you up on your offer (and perhaps why others won’t as well)</p>
<p style="text-align: left;">Here’s what your offer said…</p>
<p>.</p>
<p style="text-align: left;"><strong>***SEOMoz Offer Email***</strong></p>
</p>
<p style="text-align: left;">To: Chance Barnett<br />
From: Rand from SEOMoz<br />
Subject: Try SEOMoz PRO For Just A Dollar!</p>
<p style="text-align: left;">
<p style="text-align: left;">Hi Chance,</p>
<p style="text-align: left;">Thanks for hanging out on the SEOmoz blog this year; I&#8217;m thrilled you&#8217;re a fan of our work. As a special thank you for your support, here&#8217;s a gift that will (in my humble opinion) have an enormous, positive impact on your SEO performance in 2009: a full month of SEOmoz&#8217;s PRO membership for only $1.</p>
<p style="text-align: left;">There&#8217;s only one itsy bitsy teeny catch: because we offer one-on-one Q+A with the SEOmoz staff, we&#8217;ve had to limit the number of places available at the discounted rate. So while we&#8217;re sending this offer out to 122,451 SEOmoz members, it&#8217;s only valid for the first 5,000 people who respond. Don&#8217;t delay &#8211; we&#8217;ll be promoting our once-in-a-lifetime $1 offer on the blog on Monday, February 9th. So act now, before the riotous, can&#8217;t-be-tamed masses hear of this.</p>
<p style="text-align: left;">To claim your first month of PRO membership for just $1, visit <a href="http://www.seomoz.org/trypro">www.seomoz.org/trypro</a> and enter SUCCESS09 as your promo code. The code expires February 13th (that&#8217;s next Friday), but remember, space is limited.</p>
<p style="text-align: left;">IF YOU DECIDE YOU DON&#8217;T WANT TO CLAIM THIS SPECIAL $1 OFFER &#8230; then please send a reply to this email with a brief explanation of why you aren&#8217;t interested (and don&#8217;t worry about hurting my feelings; my wife says it &#8220;builds character&#8221;).</p>
<p style="text-align: left;">I hope you have a prosperous 2009!</p>
<p style="text-align: left;">Thanks,<br />
Rand</p>
<p style="text-align: left;">P.S. Here&#8217;s the link again, just in case you missed it <img src='http://www.chancebarnett.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  To claim your full month of PRO member services for just $1, visit <a href="http://www.seomoz.org/trypro">www.seomoz.org/trypro</a> (using SUCCESS09 in the promo code!)</p>
<p style="text-align: left;"><strong>***End Of Offer Email***</strong></p>
<p>.</p>
<p style="text-align: left;">Rand- here’s why I’m not taking you up on your offer, from my perspective as a prospect of yours…</p>
<p style="text-align: left;">
<p>.</p>
<p><strong>REASON #1</strong></p>
<p style="text-align: left;">You assumed that I would click through on the link in your email to get to the real specific value of the offer you get at in your landing page.</p>
<p style="text-align: left;">But I don&#8217;t like clicking through.</p>
<p style="text-align: left;">Not unless I can&#8217;t help myself and you&#8217;ve caught my attention so much so that I&#8217;ll literally distract myself and become &#8220;your prospect&#8221; for a few precious moments.</p>
<p style="text-align: left;">You didn&#8217;t catch my attention enough to cause me to interrupt my time in email and at my computer and click through.</p>
<p style="text-align: left;">
<p>.</p>
</p>
<p><strong>REASON #2</strong></p>
<p style="text-align: left;">I’m busy and I don’t care about you and your email.</p>
<p style="text-align: left;">Inside your email you did not give me a clear simple easy way to understand some of the SPECIFICS I will get as a result of signing up. You made me guess what I might get, without spelling it out for me.</p>
<p style="text-align: left;">Big mistake.</p>
<p style="text-align: left;">I wish you would have included 3-5 bullets that would have painted a clear picture of specific things I would have learned or had access to learn in my first $1 month, or specific RESULTS I would have gotten as a result of my learnings and applying them.</p>
<p style="text-align: left;">You needed to let me know what I would get AFTER I signed up, and the BENEFIT to me&#8230; rather than focusing so much on the offer you&#8217;re pitching. It&#8217;s about me, your customer, not you.</p>
<p style="text-align: left;">Focus on me in your copy, not you and your company.<br />
<strong></strong></p>
<p style="text-align: left;">
<p>.</p>
<p><strong>REASON #3</strong></p>
<p style="text-align: left;">You added an exclamation point at the end of your email subject line.</p>
<p style="text-align: left;">I’m kind of embarrassed when I see smart people do this.</p>
<p style="text-align: left;">It&#8217;s like you were thinking&#8230;</p>
<p style="text-align: left;">“Hey, let’s do something salesy. Oh, add an exclamation point on it and people will get really excited and respond. Yeah!”</p>
<p style="text-align: left;">This is the single most obvious junior copywriters mistake out there. I’ve seen many a test result showing that headlines without exclamations perform better. Seriously!</p>
<p style="text-align: left;">You don’t need to get my attention in these cheap ways. Think of real value, and let your words provide the impact.</p>
<p style="text-align: left;">You’ve got enough great stuff in your teaching, and your know your clients needs. Stick to that.<br />
<strong></strong></p>
<p style="text-align: left;">
<p>.</p>
<p><strong>REASON #4</strong></p>
<p style="text-align: left;">You don&#8217;t give enough specific examples of things that actually work and show them working.</p>
<p style="text-align: left;">If you did, I would have been shooting myself in the foot and denying myself value and opportunity by passing your offer up.</p>
<p style="text-align: left;">But you didn’t make me feel this way.</p>
<p style="text-align: left;">You tried to make me feel like this offer was scarce and time sensitive. (Which likely will work with some people too, but not many others)</p>
<p style="text-align: left;">You&#8217;re better than this. In your site and blog, you share a lot on “How to”, techniques, mistakes to pay attention to, etc…. but I haven&#8217;t seen a whole lot of &#8220;here&#8217;s how this really works in action&#8221;.</p>
<p style="text-align: left;">Gimme screen shots, stats. Take me out of the abstract and apply what you’re talking about to specific domains, keywords, etc. more often please.</p>
<p>.</p>
<p style="text-align: left;">As your prospect I have to admit something to you…<br />
<strong><br />
I AM DUMB. </strong></p>
<p style="text-align: left;">I need you to make the value of your offer and why I must click through and take you up so obvious that I already have an idea when I click of what clicking and taking you up on your offer is going to do FOR ME.</p>
<p style="text-align: left;">As someone who doesn&#8217;t know you, and doesn&#8217;t know exactly what your membership is and will give me, I&#8217;d like you to make this CRYSTAL CLEAR for me and show me what I&#8217;m going to get.</p>
<p style="text-align: left;">What is the specific benefit I&#8217;m going to get? Simplify my life and let me know, I&#8217;m listening.</p>
<p style="text-align: left;">
<p><strong>Ok, Rand and SEOMoz…</strong></p>
<p style="text-align: left;">With all that said, I hope this pulls great for you guys, and it&#8217;s nice to see you doing some direct copy kind of stuff.</p>
<p style="text-align: left;">Keep it up!</p>
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